FAQ

Ordering

How do I place an order in the MAFGA shop?

Select your desired product, choose the appropriate size and color, and add it to your cart.
During checkout, enter your shipping and payment details and complete your order.

After placing your order, you will receive an order confirmation email.

Can I change or cancel my order after placing it?

As our products are made on demand, changes or cancellations are only possible as long as production has not yet started.

Please contact us as soon as possible by email at:
shop@mafga.global

Shipping & Delivery

How much does shipping cost?

Shipping is free of charge.
All prices include shipping costs.

How long does delivery take?

Our products are produced on demand.

Delivery time consists of a production phase and a shipping phase.
Current delivery information can be found on the “Shipping & Delivery” page.

Will I receive a shipping confirmation?

Yes. Once your order has been shipped, you will receive a shipping confirmation email.

Sizes & Fit

How do I find the right size?

Each product page includes a product-specific size chart.

Additionally, we provide a global Size Guide for general orientation.

What does “made on demand” mean?

Our products are produced only after your order is placed.
This helps reduce overproduction and unnecessary inventory.

Returns & Refunds

Can I return my order?

Information about returns, refunds, and withdrawal rights can be found on the
“Returns & Refunds” page relevant to your market.

Do I need to return the item?

Please contact us before sending any items back.

Whether a return is required will be determined after reviewing your request.
Further details can be found on the “Returns & Refunds” page.

Product Quality & Printing

Can there be color or print variations?

Yes. Due to the print-on-demand process, minor variations in color, print placement, or material may occur.
These variations are production-related.